Hours: Saturdays and Sundays (Part Time 10-15hrs a week)
Start Date: Mid August
Interview Period: Late July to Early August
About the Company:
North Avenue Education is an established tutoring firm in SW Portland. The primary service offered is test preparation for standardized tests such as SAT, ACT, GRE, and more! We have a stellar client base in the Portland metro area and a tightly knit group of well-educated tutors.
About the Position:
The Administrative Assistant will play a key role in supporting the work of the Founder and Student Services Team. He or she will serve as a point of contact for new inquiries, current clients, and tutors. Along with administrative and customer service duties, the Administrative Assistant will help with administering practice tests on the weekends. The position requires dependability, problem-solving, and organization.
The Administrative Assistant MUST be available to work on Saturdays and Sundays in addition to limited weekday afternoon or evening hours.
Primary Duties and Responsibilities:
-Communicate via phone and email with clients and utilize scheduling software;
-Help manage tutors’ schedules and availability;
-Assist other members of Student Services with a range of tasks when needed;
-Follow-up with new inquiries via phone and/or email;
-Help onboard new clients: send contracts, payment forms, etc;
-Help manage social media presence (Facebook, Twitter);
-Conduct industry research;
-Help with administering practice tests and generating score reports;
-Help maintain cleanliness of office.
You have an engaging, confident, and positive personality. You have strong interpersonal skills with excellent written and verbal communication, and you are punctual, self-motivated, and well organized. You have a firm grasp of grammar and spelling and have experience with professional correspondence via email and phone. You are detail-oriented and well organized, with the ability to create or adjust processes for maximum efficiency. You work well with all levels of staff, as well as parents, students, and vendors. You are able to recognize and maintain sensitivity to confidential matters. You are flexible and looking for a long-term opportunity in a company where your voice is heard!
Please review the qualifications below, and send a resume and cover letter to firstname.lastname@example.org. Use “Administrative Assistant Application” in the subject line. We will not consider resumes submitted without a cover letter or those that do not meet the required qualifications. During the initial screening over the next several weeks, the North Avenue Education team will be carefully reviewing the qualifications of all applicants. We will contact you directly should you be selected for an interview.
-At least 2 years of college completed towards earning a Bachelor’s degree;
-At least 1 year of experience in an administrative role;
-Proficiency with Microsoft Office;
-Strong Mac computer skills;
-Customer service experience.
-Experience working in an educational setting;
-Social media management and strategy experience;
-Data entry experience.